This Application collects some Personal Data from its Users.

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Pro-Tech Restoration of Northern N.Y. 128 Park Row, Cadyville NY 12981

Owner contact email: tom@protechplattsburgh.com

       Among the types of Personal Data that this Application collects, by itself or through third parties, there are:         Cookies; Usage Data; first name; last name; phone number; email address.       

Complete details on each type of Personal Data collected are  provided in the dedicated sections of this privacy policy or by specific  explanation texts displayed prior to the Data collection.
Personal  Data may be freely provided by the User, or, in case of Usage Data,  collected automatically when using this Application.
Unless specified  otherwise, all Data requested by this Application is mandatory and  failure to provide this Data may make it impossible for this Application  to provide its services. In cases where this Application specifically  states that some Data is not mandatory, Users are free not to  communicate this Data without consequences to the availability or the  functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any  use of Cookies – or of other tracking tools – by this Application or by  the owners of third-party services used by this Application serves the  purpose of providing the Service required by the User, in addition to  any other purposes described in the present document and in the Cookie  Policy, if available.

Users are responsible for any third-party Personal Data obtained,  published or shared through this Application and confirm that they have  the third party's consent to provide the Data to the Owner.

The Owner takes appropriate security measures to prevent  unauthorized access, disclosure, modification, or unauthorized  destruction of the Data.
The Data processing is carried out using  computers and/or IT enabled tools, following organizational procedures  and modes strictly related to the purposes indicated. In addition to the  Owner, in some cases, the Data may be accessible to certain types of  persons in charge, involved with the operation of this Application  (administration, sales, marketing, legal, system administration) or  external parties (such as third-party technical service providers, mail  carriers, hosting providers, IT companies, communications agencies)  appointed, if necessary, as Data Processors by the Owner. The updated  list of these parties may be requested from the Owner at any time.

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific  purposes. Note: Under some legislations the Owner may be allowed to  process Personal Data until the User objects to such processing  (“opt-out”), without having to rely on consent or any other of the  following legal bases. This, however, does not apply, whenever the  processing of Personal Data is subject to European data protection law;
• provision of Data is necessary for the performance of an  agreement with the User and/or for any pre-contractual obligations  thereof;
• processing is necessary for compliance with a legal obligation to which the Owner is subject;
• processing is related to a task that is carried out in the  public interest or in the exercise of official authority vested in the  Owner;
• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific  legal basis that applies to the processing, and in particular whether  the provision of Personal Data is a statutory or contractual  requirement, or a requirement necessary to enter into a contract. 

The Data is processed at the Owner's operating offices and in any  other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve  transferring the User's Data to a country other than their own. To find  out more about the place of processing of such transferred Data, Users  can check the section containing details about the processing of  Personal Data.

Users are also entitled to learn about the legal basis of Data  transfers to a country outside the European Union or to any  international organization governed by public international law or set  up by two or more countries, such as the UN, and about the security  measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking  the relevant sections of this document or inquire with the Owner using  the information provided in the contact section.

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

• Personal Data collected for purposes related to the performance  of a contract between the Owner and the User shall be retained until  such contract has been fully performed.
• Personal Data collected for the purposes of the Owner’s  legitimate interests shall be retained as long as needed to fulfill such  purposes. Users may find specific information regarding the legitimate  interests pursued by the Owner within the relevant sections of  this  document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer  period whenever the User has given consent to such processing, as long  as such consent is not withdrawn. Furthermore, the Owner may be obliged  to retain Personal Data for a longer period whenever required to do so  for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted.  Therefore, the right to access, the right to erasure, the right to  rectification and the right to data portability cannot be enforced after  expiration of the retention period.

       The Data concerning the User is collected to allow the Owner to  provide its Service, comply with its legal obligations, respond to  enforcement requests, protect its rights and interests (or those of its  Users or third parties), detect any malicious or fraudulent activity, as  well as the following:         Analytics and Contacting the User.       

For specific information about the Personal Data used for each  purpose, the User may refer to the section “Detailed information on the  processing of Personal Data”.

Personal Data is collected for the following purposes and using the following services:

• Analytics
   The services contained in this section enable the  Owner to monitor and analyze web traffic and can be used to keep track  of User behavior.
  Google Analytics (Google LLC)
   Google Analytics is a web analysis service  provided by Google LLC (“Google”). Google utilizes the Data collected to  track and examine the use of this Application, to prepare reports on  its activities and share them with other Google services.
  Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
                            Personal Data processed:                          Cookies; Usage Data.                        
  Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
    
• Contacting the User
   Contact form (this Application)
   By filling in the contact form with their Data,  the User authorizes this Application to use these details to reply to  requests for information, quotes or any other kind of request as  indicated by the form’s header.
                            Personal Data processed:                          email address; first name; last name; phone number.                        
    

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right  to withdraw consent where they have previously given their consent to  the processing of their Personal Data.
• Object to processing of their Data. Users have the right  to object to the processing of their Data if the processing is carried  out on a legal basis other than consent. Further details are provided in  the dedicated section below.
• Access their Data. Users have the right to learn if Data  is being processed by the Owner, obtain disclosure regarding certain  aspects of the processing and obtain a copy of the Data undergoing  processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the  right, under certain circumstances, to restrict the processing of their  Data. In this case, the Owner will not process their Data for any  purpose other than storing it. 
• Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly  used and machine readable format and, if technically feasible, to have  it transmitted to another controller without any hindrance. This  provision is applicable provided that the Data is processed by automated  means and that the processing is based on the User's consent, on a  contract which the User is part of or on pre-contractual obligations  thereof.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Where Personal Data is processed for a public interest, in the  exercise of an official authority vested in the Owner or for the  purposes of the legitimate interests pursued by the Owner, Users may  object to such processing by providing a ground related to their  particular situation to justify the objection.

Users must know that, however, should their Personal Data be  processed for direct marketing purposes, they can object to that  processing at any time without providing any justification. To learn,  whether the Owner is processing Personal Data for direct marketing  purposes, Users may refer to the relevant sections of this document. 

Any requests to exercise User rights can be directed to the Owner  through the contact details provided in this document. These requests  can be exercised free of charge and will be addressed by the Owner as  early as possible and always within one month.

The User's Personal Data may be used for legal purposes by the  Owner in Court or in the stages leading to possible legal action arising  from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

In addition to the information contained in this privacy policy,  this Application may provide the User with additional and contextual  information concerning particular Services or the collection and  processing of Personal Data upon request.

For operation and maintenance purposes, this Application and any  third-party services may collect files that record interaction with this  Application (System logs) use other Personal Data (such as the IP  Address) for this purpose.

More details concerning the collection or processing of Personal  Data may be requested from the Owner at any time. Please see the contact  information at the beginning of this document.

This Application does not support “Do Not Track” requests.
To  determine whether any of the third-party services it uses honor the “Do  Not Track” requests, please read their privacy policies.

The Owner reserves the right to make changes to this privacy policy  at any time by notifying its Users on this page and possibly within  this Application and/or - as far as technically and legally feasible -  sending a notice to Users via any contact information available to the  Owner. It is strongly recommended to check this page often, referring to  the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis  of the User’s consent, the Owner shall collect new consent from the  User, where required.

Any information that directly, indirectly, or in connection  with other information — including a personal identification number —  allows for the identification or identifiability of a natural person.

Information collected automatically through this Application  (or third-party services employed in this Application), which can  include: the IP addresses or domain names of the computers utilized by  the Users who use this Application, the URI addresses (Uniform Resource  Identifier), the time of the request, the method utilized to submit the  request to the server, the size of the file received in response, the  numerical code indicating the status of the server's answer (successful  outcome, error, etc.), the country of origin, the features of the  browser and the operating system utilized by the User, the various time  details per visit (e.g., the time spent on each page within the  Application) and the details about the path followed within the  Application with special reference to the sequence of pages visited, and  other parameters about the device operating system and/or the User's IT  environment.

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

The natural person to whom the Personal Data refers.

The natural or legal person, public authority, agency or other  body which processes Personal Data on behalf of the Controller, as  described in this privacy policy.

The natural or legal person, public authority, agency or other  body which, alone or jointly with others, determines the purposes and  means of the processing of Personal Data, including the security  measures concerning the operation and use of this Application. The Data  Controller, unless otherwise specified, is the Owner of this  Application.

The means by which the Personal Data of the User is collected and processed.

The service provided by this Application as described in the relative terms (if available) and on this site/application.

Unless otherwise specified, all references made within this  document to the European Union include all current member states to the  European Union and the European Economic Area. 

Small sets of data stored in the User's device.

This privacy statement has been prepared based on provisions of  multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679  (General Data Protection Regulation).

This privacy policy relates solely to this Application, if not stated otherwise within this document.

   Latest update: February 21, 2020